Social — Spoke service
Community Management
Owned community spaces — Discord, WhatsApp, Circle, Slack — that turn customers into contributors.
- 500+ projects
- 285% avg ROI
- Senior team on account
— In one breath
Community management builds and runs owned community spaces — not comment moderation on social feeds. We design the community model, seed early members, run rituals (AMAs, digests, launches) and measure activation, retention and referral back to the business.
Below: what’s included and how we work.
— What’s included
Every community management engagement includes:
- Community model design
- Platform selection & setup
- Onboarding rituals
- Weekly programming calendar
- Moderation guidelines
- Health metrics reporting
- Ambassador program design
— Frequently asked
Straight answers.
Discord for gaming/creator/dev communities. WhatsApp/Circle for consumer/D2C. Slack for B2B customer communities. LinkedIn Groups is usually a trap in 2026.
— Ready when you are
Talk to a community management specialist.
Free 30-minute consult with a senior lead. We’ll scope your community management needs and share a proposal.
- Free 30-min consult
- Senior specialist
- No obligation